Introduction: Pager Use in Healthcare

In today’s hyper-connected world, where smartphones, smartwatches, and a myriad of other digital devices dominate our communication habits, one might assume that pagers, those tiny devices that beep to notify users of an incoming message, have faded into history. Yet, despite their near-obsolescence in most fields, pagers continue to play a vital role in certain industries, where reliability, simplicity, and durability are paramount. This article explores why pagers still hold relevance in 2024, their applications in healthcare, emergency services, and other sectors, and how they remain irreplaceable for critical communications.

Pager use in healthcare

The Surge of Pagers in Healthcare: Efficiency Over Fancy Technology

As much as smartphones have revolutionized communication, they’ve also introduced complexities, such as distractions, reliance on cellular networks, and shorter battery life. These factors can become serious liabilities in fast-paced, high-pressure environments, such as healthcare. In the medical sector, especially in hospitals, there’s no room for delay, signal drops, or distractions caused by personal notifications. Pagers, by contrast, have remained consistent and trustworthy over the years.

In the United Kingdom’s National Health Service (NHS), pagers have established themselves as the go-to tool for communication. A senior surgeon from a leading UK hospital stressed the importance of these devices, noting that pagers are the cheapest and most efficient way to broadcast critical messages to large teams of medical professionals. Unlike smartphones, pagers are simple. They allow doctors and nurses to receive time-sensitive messages that don’t require an immediate response, such as instructions on where to go, what to do, and when to act. In an environment where every second counts, pagers prove invaluable.

In 2019, the NHS was reportedly using 130,000 pagers, accounting for more than 10% of the world’s total pagers in operation. The number of pagers in use today remains substantial, though exact figures post-2019 haven’t been disclosed. However, the reliance on pagers remains significant, particularly for doctors on call and those in emergency departments. The reason? Many pagers are designed to send out a siren-like alert, followed by a broadcasted voice message, which makes it easy to notify entire teams instantly — something that can’t be replicated by smartphones or even apps.

Emergency Services: Staying Connected in Critical Moments

Beyond healthcare, emergency services rely heavily on pagers, and for good reason. When an emergency strikes, whether it’s a natural disaster, a fire, or a search and rescue operation, reliable communication is key. Pagers, known for their durability, long battery life, and resilience, provide the kind of immediate, reliable communication that is essential in high-pressure situations.

The Royal National Lifeboat Institution (RNLI), a charity responsible for saving lives at sea in the UK, uses pagers to alert its crew members. According to a source familiar with the lifeboat service, pagers remain essential because they are tough, water-resistant, and can operate in remote areas where cellular signals may not reach. In times of crisis, such as when lifeboats are dispatched to rescue people at sea, pagers ensure that the crew receives notifications without the risk of signal failure. The RNLI declined to provide an official comment to Reuters, but its use of pagers underscores their significance in life-saving operations.

The appeal of pagers in these contexts also lies in their resistance to hacking and tracking. Unlike smartphones, which often rely on GPS and cellular networks, pagers are less traceable. This has, in part, made pagers an attractive choice for criminals in the past.

Pagers and Their Shady Past: From Healthcare to Hezbollah

Pagers aren’t just known for their life-saving applications. They’ve also been entangled in nefarious activities. Historically, pagers were favored by drug dealers and criminal organizations because they were harder to trace. Unlike smartphones, pagers don’t carry GPS or sophisticated navigation technologies, making them less likely to be tracked by law enforcement agencies. In the 1990s, pagers were regularly used by gangs in the United States to coordinate drug deals and other criminal activities.

However, in 2024, criminals have largely abandoned pagers in favor of burner phones, which are inexpensive, disposable phones that can be discarded and replaced after use, making it difficult for law enforcement to track. According to Ken Gray, a former FBI agent with over 24 years of experience and now a professor at the University of New Haven, criminals adapted to new technologies, leaving pagers behind. As Gray succinctly put it, “I don’t know if anyone uses them [pagers] anymore. They all went to cell phones, burner phones.”

But the story doesn’t end with their decline in the criminal world. In a shocking incident in 2024, pagers were weaponized by the militant group Hezbollah. On September 17, 2024, thousands of pagers used by Hezbollah members were detonated simultaneously across Lebanon, resulting in the deaths of at least nine people and injuries to nearly 3,000 others. According to Lebanese security sources and additional reports, Israel’s Mossad spy agency had planted explosives in the pagers, leading to this catastrophic event. This marks a disturbing chapter in the pager’s history, one that highlights their dual potential for both good and evil.

The Pagers Market in 2024: A Niche but Essential Tool

Despite the overwhelming popularity of smartphones, pagers still hold their own in specific markets, particularly in healthcare. According to a report by Cognitive Market Research released in April 2024, the global pager market was valued at $1.6 billion in 2023. While this pales in comparison to the $500 billion global smartphone market, it reflects a growing demand for pagers, particularly in hospitals and emergency services.

The report further noted that as the global population ages, there will be a rising demand for effective communication tools in healthcare settings, leading to increased pager sales. The pager market is expected to grow at a compound annual growth rate of 5.9% between 2023 and 2030. The two largest markets for pagers are North America, which generated $528 million in revenue in 2023, and Europe, which brought in $496 million. These figures, though small compared to smartphones, signify the continued relevance of pagers in sectors that demand reliable, instantaneous communication.

Expert Opinions on the Continued Use of Pagers

To get more insights into why pagers still hold significance in 2024, Dr. John Stevens, a senior emergency room physician in the UK, offered his professional opinion. “Pagers are a lifeline in emergency medical services. We can’t afford delays caused by cell signal outages, battery drain, or distractions from personal apps. With a pager, we get the information we need, when we need it, without any extra noise.”

Additionally, Ken Gray, a former FBI agent, emphasized the security advantages of pagers. “Pagers may seem outdated, but they remain untraceable in ways that smartphones never will. In industries where privacy is critical, pagers still hold an advantage.”

Timeline of Pagers in 2024: From Inception to Modern Applications

  • 1960s: Pagers were first introduced and primarily used by doctors.
  • 1990s: Pagers hit their peak, with over 60 million users worldwide, driven by healthcare and emergency services, but also criminal organizations.
  • 2019: The NHS reported the use of 130,000 pagers across the UK.
  • 2023: The global pager market valued at $1.6 billion.
  • September 17, 2024: Hezbollah used pagers in a coordinated attack across Lebanon, killing nine and injuring thousands.
  • 2024: Despite their decline in many areas, pagers continue to see use in healthcare and emergency services, with the market projected to grow at 5.9% annually until 2030.

Conclusion: Pagers in a World Dominated by Smartphones

In conclusion, while pagers may seem like a relic of the past to many, they continue to thrive in industries where reliability, durability, and simplicity are crucial. From hospitals to lifeboat services, pagers provide uninterrupted communication that smartphones simply cannot match. Though no longer favored by criminals, pagers have carved out a niche in sectors that demand instantaneous and reliable communication without the frills of modern technology. As healthcare systems continue to expand, and as the demand for robust communication tools grows, pagers will remain relevant for years to come.

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FAQs:

  1. Why are pagers still used in healthcare?
    • Pagers remain a reliable and efficient communication tool in healthcare because of their long battery life, ability to send urgent alerts, and consistent network coverage in emergency situations.
  2. How are pagers different from smartphones?
    • Unlike smartphones, pagers are dedicated to single-purpose messaging without distractions from apps or poor battery life, making them ideal for high-pressure environments like hospitals.
  3. Do criminals still use pagers today?
    • While pagers were once favored by criminals for their untraceability, modern criminals have mostly shifted to using burner phones due to advancements in tracking technology.
  4. How much is the pager market expected to grow by 2030?
    • The global pager market is expected to grow at a compound annual growth rate of 5.9% from 2023 to 2030, driven mainly by the healthcare sector.
  5. Are pagers used in industries outside of healthcare?
    • Yes, pagers are also used in emergency services like lifeboat rescues and by some industries that require reliable communication in areas with poor cell coverage.